Privacy Policy
At Raghujiwan, we are deeply committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our services—whether through Ayurvedic consultations, purchasing products from our website, or interacting with us online. Your trust is important to us, and we respect your privacy at every step of your journey with us.
1. Information We Collect
To provide you with the best possible service, we may collect the following information:
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- Personal Information: Your name, contact details (such as email and phone number), date of birth, and health information provided during consultations.
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- Payment Details: For any purchases made on our website, we collect payment information to process your transactions securely.
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- Website Usage Data: We use cookies and similar tools to collect data such as your IP address, browser type, and browsing activity on our site.
2. How We Use Your Information
The information we collect is used to:
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- Offer personalized consultations and treatment plans tailored to your needs.
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- Process product orders, payments, and deliveries of Ayurvedic products, and supplements.
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- Communicate with you about your consultation appointments, health journey, or orders.
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- Improve our website functionality and user experience.
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- Provide updates, offers, and health insights through newsletters or promotions (only with your consent).
3. Data Protection and Security
Your data security is our priority. We implement industry-standard security measures to protect your personal information from unauthorized access or disclosure. Your payment details are encrypted and processed through secure gateways. Only authorized team members who need the data to perform their tasks have access to it, and they are bound by confidentiality.
4. Sharing of Information
We do not sell or rent your personal data. However, in some situations, we may share your information:
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- With Trusted Service Providers: We may work with partners who help us run our website, deliver products, or assist in consultations. These service providers are bound to confidentiality and will use your data only for the purpose of assisting Raghujiwan.
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- For Legal Compliance: If required by law or to protect our legal rights, we may share your information with law enforcement or government authorities.
5. Your Rights and Choices
We respect your control over your personal data and offer you the following rights:
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- Access Your Data: You can request to see the personal data we hold about you.
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- Update Your Information: You can correct or update your information at any time by contacting us.
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- Delete Your Information: You can request the deletion of your personal data unless we are legally required to retain it.
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- Unsubscribe from Communications: You can opt out of marketing emails by clicking the “unsubscribe” link at the bottom of any promotional email or by contacting us directly.
6. Cookies and Tracking Technologies
Cookies help us enhance your browsing experience. They allow us to remember your preferences and gather analytics about how you use our website. You can adjust your cookie preferences in your browser settings, though disabling cookies may affect certain functionalities of our site.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of any such data collected, we will take steps to delete it immediately.
8. Updates to This Privacy Policy
As our services grow and evolve, this Privacy Policy may be updated periodically. We encourage you to review it from time to time for any changes. The latest version will always be available on this page, with the revision date indicated.
9. Contact Us
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please do not hesitate to contact us. We are here to help! Email: care@raghujiwan.com