Welcome to Raghujiwan, a brand of Ramai Foundation. By accessing and using our website, services, and products, you agree to comply with and be bound by the following Terms and Conditions. Please read these carefully. If you do not agree with any part of these terms, you are advised not to use our services or make purchases from our website.

1. General Terms
Acceptance of Terms
By accessing and using Raghujiwan’s website and services, you agree to be bound by these Terms and Conditions.

Modification of Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website or services following such changes constitutes your acceptance of the updated Terms.

2. Service Terms
Consultations
Raghujiwan offers Ayurvedic consultations that provide holistic insights and wellness solutions. Our consultations integrate the wisdom of Ayurveda to offer guidance and personalized health plans, promoting balance and overall well-being through natural methods.

Eligibility for Services
Our consultations are available to individuals of all ages, but for those under 18 years, consent from a parent or guardian is required.

Consultation Cancellations and Rescheduling

Cancellation Policy:
Please note that consultation fees are non-refundable.
Rescheduling: If you need to reschedule a consultation for any reason, you may contact our support team to assist you in finding an alternate time. Rescheduling requests must be made at least 24 hours prior to the scheduled consultation time.

3. Product Purchase Terms Products
Raghujiwan offers a variety of Ayurvedic products and supplements to support health and wellness. Our products are created following traditional Ayurvedic principles and contain natural ingredients to promote balance and vitality.

Pricing and Payment

All prices listed on our website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
Payment is required in full at the time of purchase, and we accept payments through secure online methods.

Order Confirmation
Once you place an order, you will receive an order confirmation email.
Please note that this confirmation does not guarantee product availability. We reserve the right to cancel or refuse any order, including suspected fraudulent orders.

Shipping and Delivery
We strive to dispatch orders promptly, but delivery times may vary depending on location. Estimated delivery timelines are not guaranteed.
Raghujiwan is not responsible for delays caused by external shipping services.

Returns and Refunds (Products)
Due to the nature of our Ayurvedic products, all sales are final, and we do not accept returns unless the product is damaged or defective upon delivery.

If your product arrives damaged or defective, you must notify us within 7 days of receiving the item. Please provide proof of the issue, including an unboxing video and photos showing the damage or defect.

Based on the evidence provided, we will offer a replacement or exchange. Refunds are not applicable.

4. Health Disclaimer
Raghujiwan’s services and products are designed to enhance wellness and are based on traditional Ayurvedic knowledge. However, they are not a substitute for professional medical advice or diagnosis.

Please consult your physician before using any Ayurvedic products or services, especially if you are pregnant, nursing, taking medication, or have an existing major health condition.

5. User Responsibilities
Account Information
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

User Conduct
You agree not to misuse our website or services. Any improper use or violation of these terms may result in the suspension or termination of your account.

6. Intellectual Property
All content on Raghujiwan’s website, including text, images, graphics, and logos, is the property of Raghujiwan, a brand of Ramai Foundation. You may not reproduce or distribute any content without prior written consent from us.

7. Limitation of Liability
Raghujiwan is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

We are not responsible for any loss or injury resulting from improper use of our products or failure to follow the provided guidelines.

8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

9. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
📧 Email: care@raghujiwan.com